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Privacy Policy

This privacy statement discloses the privacy practices of, and its agents (sometimes referred to here as “” or “we”) with respect to the (TM) eTextbook Online Web site (the “Site”). It explains the information we collect from you when you subscribe to and use any of the products (the “ Service”), and how we use that information.

If you feel that is not abiding by our posted privacy policy, you should contact our customer service department by emailing

Information Collection and Use is the sole owner of the information collected on this Site. We will not sell, share, or rent this information to others, except as disclosed in this privacy statement. collects information from our users at several different points on the Site. We consider certain of the information we collect from you to be Personally Identifying Information, including, for example, your email address, name, mailing address, phone number, age or date of birth, gender, password, academic institution information, course information, and credit card billing information, and other contact information that you voluntarily transmit with your communication to us.

Additionally, we may collect Personally Identifying Information about you that you provide to us when you contact us or that you voluntarily post in blogs, chat rooms, forums, message boards available from our site and other users will be able to see any information that you post to such forums. We also may collect the foregoing Personally Identifying Information about you from our third party affiliate or partner companies and from marketing or advertising companies that provide us with such information as a part of their relationship with us. We may also collect information about you and your use of our Site and the Service through your use of our Site and the Service. uses this Personally Identifying Information to serve your needs as well as our own legitimate business purposes. We may use your Personally Identifying Information to help us improve our Site, or for’s marketing and promotional purposes (for example, to send email announcements of new products in the Service) or to track user movement and activity with regard to use of the Service. We may also use Personally Identifying Information to verify your authority to enter our Site, improve the content and general administration of the Site and the Service, provide you with notice regarding goods and services that you have purchased or may wish to purchase in the future, provide you with notices about other users of our Site and for targeted advertising.

Children’s Privacy recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. This Site is not intended for children under the age of 13. does not target its services or this Site to children under 13. does not knowingly collect Personally Identifying Information from children under the age of 13.


To use this Site, either as a trial user or a subscriber, you must first complete the registration form. During registration, you will be required to give your email address. This email address is used to contact you about any services on our Site in which you have expressed an interest and as otherwise described in this privacy policy.


When you place an order for access to a eTextbooks, we request information from you on our order form. You must provide contact information (such as name and billing address) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fill your orders and as otherwise described in this privacy policy. If we have trouble processing an order, this contact information is used to get in touch with you.

Cookies uses “cookies” to improve the quality of your visit to the Site by providing you with personalized information and features. Cookies are a software technology that enables our systems to recognize your computer and collect non-personal information about you. This type of information includes: type of browser used to access the Internet (i.e. Netscape 6.2, Internet Explorer 4.0), type of operating system (i.e. Windows 95, Macintosh), and the domain of your Internet service provider. generally does not know the name, email address, phone number, or home address of anyone who visits our Site, unless that person is accessing his or her subscription.

You can set your browser to warn you before accepting cookies or to block cookies. If you block cookies, however, you will not be able to access the eTextbooks or use certain other Site features or functions.

Aggregate Information

We use IP addresses from our log files to analyze trends, administer the site, track users’ movement, and gather broad demographic information for aggregate use. IP addresses are not linked to Personally Identifiable Information.

Sharing Information

We may share Personally Identifying Information and the data generated by cookies and the aggregate information with the participating publishers and their affiliates with respect to their products that are part of the Service for their own use. In addition, we may share some information with affiliates of as well as with our business partners.

When we partner with another party to provide specific services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use Personally Identifying Information except for the purpose of providing these services.

We use an outside credit card processing company to bill users for goods and services. This processing company is not allowed to retain, share, store or use Personally Identifying Information for any secondary purposes.

We will not sell your Personally Identifying Information to any company or organization except we may transfer your Personally Identifying Information to a successor entity upon a merger, consolidation or other corporate reorganization in which participates or to a purchaser of all or substantially all of’s assets to which this Site relates.

We may also release Personal Identifying Information when we believe that disclosure is appropriate to comply with the law, or to protect the rights, property, or safety of, participating publishers, users, or others. This may include exchanging information with other companies and organizations for the purpose of preventing fraud, protecting intellectual property, and reducing credit risk.

Links to Third Party Sites

The Site may contain links to other sites or resources over which does not have control (“External Web Sites”). We are not responsible for the privacy practices of these External Web Sites. We encourage you to be aware when you leave our Site, and to read the privacy statements of each and every External Web Site that collects your Personally Identifying Information. This privacy statement applies solely to information collected by with respect to your use of the Service. You acknowledge that is providing these links to you only as a convenience, and further agree that is not responsible for the content of such External Web Sites.

Surveys & Contests

We may, from time to time, request information from users via surveys or contests. Participation in these surveys or contests is voluntary and therefore, you have a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes and as otherwise described in this privacy policy.

Special Offers

Occasionally, may send registered users information on products, services, and special deals via email. As a paid subscriber, you will be given the opportunity to elect not to receive such emails from, our participating publishers and other third party partners.


We employ technological and administrative measures to protect your Personally Identifying Information from loss, unauthorized access or disclosure. may use firewalls, password protection, secure socket layer and other security measures to help prevent unauthorized access to your Personally Identifying Information.

Correction/Updating Personal Information

To change your eTextbooks account information (address, credit card, etc.), log in on to your eTextbooks account. Click the “My Account” tab on the top tool bar. Edit your account information as needed. If you have questions or need help with making changes, e-mail


You have the choice of whether or not you would like us to provide your Personally Identifiable Information to our participating publishers and third party partners. If you do not want your information shared, during registration and certain purchases you may opt out of receiving certain information from our participating publishers and third party partners. Also, you will be able to opt out by visiting our website If you do not opt out, your Personally Identifiable Information will be subject to their privacy policies and terms of use and they may contact you with marketing messages. Please be aware that we cannot control the activities of the participating publishers and third party partners to whom we provide your Personally Identifiable Information and as such, we cannot guarantee that they adhere to the same privacy and security procedures as

Notification of Changes

Due to the Internet’s rapidly evolving nature, may need to update this Privacy Policy from time to time. If so, will post its updated Privacy Policy on our Site located at so that you are aware of what Personally Identifying Information we may collect and how we may use this information. encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Site and/or continued provision of Personally Identifying Information to us will be subject to the terms of the then-current Privacy Policy.

This Privacy Policy was last updated: December 15, 2009.